If you love having your valuable time tied up in trying to resolve problems that wouldn't BE problems were it not for this bank's sloppy record keeping and unforgivable incompetence, then you should sign up right away. The latest quandry is a payment I made to the cap...Read more
Hate capital one 360
Opened an account in 2015 , deposited $6,100. They closed my account without notice and have froze the account.. I have called NUMEROUS times. They wont release my money.. Ive lost my home because of this..
Capital One 360 - Horrible Do Not Open Use Any Other Bank!
Sending my money in checks without properly having my address on file. Waited 4 weeks after an error committed on their end! Horrible do not open any accounts with Cap360 worst customer service experience!
Simple dispute with merchant. I was provided a product that did not work. I contacted the merchant multiple times and kept getting the run around. I tried to dispute the transaction with Cap360. The on-line dispute system is a never-ending do-loop. Click here for...Read more
I didn't like
- Horrible poor inconvenient on-line dispute process
Just this new website whoever designed it and put it up can drive so many customers away, if only they care! It's so horrible that it hardly has any useful features as a bank to just say the least. No search feature, no product offering section, no intuitive navigation...Read more
My wife opened a Capital One 360 account last fall with the deposit of two checks. We then only looked at the account through their online mobile app, which we were able to access without problem. Then a week ago, needing to transfer money from the account, we were...Read more
The bank lost a mortgage payment in February but deducted the amount from my account. I spoke with agents (twice) the last of whom assured me the money would be restored to my account the very next business day and here it is several days later and the funds still...Read more
I want to get into my account to see if the money 'supposedly' transferred to me has arrived. 'WELCOME New Online Experience' stinks! I've been waiting 9 minutes to see my accounts. It's circling and circling. To even get there, I had to verify my phone numbers, email...Read more
I didn't like
Capital One 360 - HOLD ON CHECKS
THE WORSE PIECE OF *** BANK I MADE A MISTAKE IN LEAVING BANK OF AMERICA FOR CAPITAL ONE I DEPOSIT A PAYROLL CHECK FROM A KNOWN WORLDWIDE COMPANY PRICESMART AND THEY ARE TELLING THEY GOT TO CHECK FOR FUND AVAILABILITY AND I GOT TO WAIT 6 DAYS TO CLEAR THAT IS JUST PLAIN *** MY ADVICE DONT DO BUSSINESS WITH CAPITAL ONE BANK .
I have been with CapOne for several years, multiple accounts, personal as well as business. Somewhere around December 1st 2017 I started getting locked out of my accounts. I'd receive emails that it happened, but I had not even been near the online accounts. Not all of...Read more
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