They changed the website and didn't tell us. It now looks like something a five-year-old would like to play with, not something for adults to use.
Apparently it was changed so that mobile app users could have more ease of use, but I like being able to look at everything on one screen with lists and tabs or menus that I can easily navigate. This new format is crap.
I will be closing my accounts and taking my money elsewhere after 10 or 15 years with this bank because this does not work for me and there was no notice given. Capital One needs to know that their customers are ADULTS and some of us prefer websites that are not dumbed down to the point that they are unusable.
Product or Service Mentioned: Capital One 360 Website.
Reason of review: Bad quality.