Capital One 360 Contact Information

Toll-Free Number:

  • (800) 464-3473

Customer Service:

  • (877) 383-4802
  • (800) 464-3473

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Currently you can call only US numbers.

Headquarters Address:

Capital One
1 S Orange St
Wilmington, DE 19801

Social Networks:

Summary of Capital One 360 Customer Service Calls


Customers Contact Capital One 360 to Ask about:


  • “Balance”
  • “I cant access my account”
  • “Money got sent to a closed account”


  • “Lost debit card”
  • “Lost my credit card”
  • “Debit card”

Payments and Charges:

  • “I noticed a transaction on my account that I didn't make and would like to find why these funds were taken out without my authorization”
  • “My direct deposit is in my account of $125 why cant i access money”

Request for Information:

  • “Ask a question”


  • “Customer service”

Activation/ Cancellation:

  • “Cancel a payment”


  • “Open online”
  • “Savings not transferred”
  • “Car traded in”

Capital One 360 Rating Stats

1.7 out of 5 stars
based on 80 reviews
See all 122 reviews reviews

Rating stats

  1. 43 reviews
  2. 22 reviews
  3. 8 reviews
  4. 5 reviews
  5. 2 reviews

Rating trend

About Capital One 360

Top 5 Capital One 360 Services

Online Banking, Money Transfer, Customer Care, Auto Loan

Top 5 Capital One 360 Products

Checking Account, Account, Website, Check Deposit

Top 5 Likes about Capital One 360

Conveince of having online banking, Youre joking right, Used to have good customer service, Online check deposit when it used to work, Old web interface

Top 5 Dislikes about Capital One 360

Wasting time, New website, Nasty cust service in security, Dont care what they do to a customer, Website

Top 5 Related Companies

Capital One, Sharebuilder, ING Direct, ING


Capital One 360 was started in 2000. And the initial name of the company was ING Direct. It was intended to become a brand which stood for a branchless direct bank. Capital One 360 is based in Wilmington, Delaware. It is a member of the Federal Deposit Insurance Corporation FDIC. Capital One 360 serves savings accounts, checking accounts, investing, business accounts and home loans. The company offers services over the phone, ATM, web, and by mail. In 2013, U.S. operations of ING Direct were all re-branded and presented as Capital One 360.

Capital One 360 reviews and complaints

Capital One 360 is ranked 44 out of 622 in Banks category

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Capital One 360 Stats

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Number of Calls

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