Product: Capital One 360 Website Clear all filters (12 of 12 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Just this new website whoever designed it and put it up can drive so many customers away, if only they care!It's so horrible that it hardly has any useful features as a bank to just say the least. No search feature, no product offering section, no intuitive navigation...
Read more
Product
Capital One 360 Website
#1207793
Reply to reviews
I am an ING Direct (LOVED them) holdover who transitioned to Capital One 360, because as everyone knows, it's a PITA to switch banks, and the interest rate is still decent. Everything was going along swimmingly until they started changing their website around. Oh. My....
Read more
Anonymous
Stephan

Terrible website, very slow and it does not log in, it keeps giving error messages

Anonymous
Kevin Valentine

Same here. Loved that ING Direct interface. The CO360 interface is slow and intermittent. I hate to switch but it's too much. The phone app is better but not by much.

3.0
Product
Capital One 360 Website
#1178061
Reply to reviews
I joined Capital One 360 (then ING Direct) about 10 years ago and LOVED them. I still do like many aspects of the company. But their website and app, their bread and butter as a digital bank, SUCKS. Among the problems/things I dislike: 1. No more login screen just for...
Read more
Anonymous
Jim Herrick

Be wary of Capital One "No Foreign Transaction Fee".They DO NOT charge a fee.The exchange rate they use makes them one of the more expensive options out there if you are retri...

1.2
Product
Capital One 360 Website
#1146409
Reply to reviews
I used to be able to see every transaction for the month in one screen.Now I have to click through several to do what was so easy before or click several times through the bill pay bar at the top. What is the point of including it if I can't see all the bills for the...
Read more
4.1
Product
Capital One 360 Website
#1144737
Reply to reviews
I have a Capital One banking account for more than 15 years (since it was ING Direct).This new website is madness! It simply does not allow me to access my own account. Every time I try the website reaches the page "Sorry we hit a snag!". There is no information how to...
Read more
Product
Capital One 360 Website
#1142298
Reply to reviews
CapitalOne has changed their web design for the 360 customers - and has convoluted simple transactions to requiring 5-6 clicks - terrible, terrible, terrible interface to use.Four tiles that require me to burrow into each account to download information, why not keep...
Read more
Anonymous
Ed

Agree 110% if there is such a number. It's like watching those cheesy Chevy commercials. Really missed the simplicity of the old interface. Even going back to ING interface wa...

Anonymous
Anonymous

The new design is so stupid. Probably want to make it consistent across platforms but it's so annoying.

1.0
Product
Capital One 360 Website
#1130108
Reply to reviews
I attempted to access my checking account online today, Capitol One 360's "new" website login prompted me to verify my information - including a new requirement to verify my annual income!There was no way to skip this step. I do not have any loans or credit lines with...
Read more
Product
Capital One 360 Website
#1127753
Reply to reviews
If anyone has 360 from Capital One, you've seen the changes on the website if you They wanted to make it look more like the app is what I was told by a rep at Capital One.They're incredibly nice over the phone and help as much as they can, so I cannot fault the reps...
Read more
Anonymous
rseal

Having the "upcoming payments" horizontally at the top of the screen makes absolutely no sense. I used to be able to total the payments in my head (why they don't offer this i...

4.5
Product
Capital One 360 Website
I liked
  • Creativity
#1112332
Reply to reviews
They changed the website and didn't tell us.It now looks like something a five-year-old would like to play with, not something for adults to use. Apparently it was changed so that mobile app users could have more ease of use, but I like being able to look at everything...
Read more
Anonymous
Zip

I agree that the new site looks like it's made for kids. In a chat with a rep I asked if I could get the site back to where I could see all my accounts on one page instead of ...

Anonymous
Anonymous

it sucks i hate the bew design

Product
Capital One 360 Website
#1104989
Reply to reviews
Will not allow you to search for specific transactions over a certain period of time.You can only open up 1 month at a time and where you noted a memo for any transactions you have to separately open up a pictured icon to see what the memo was. Such bull. It is...
Read more
Anonymous
Patrick

I hate this new website I'm seriously considering moving my money. I cannot open a CD from my account without opening another screen and having to log in again. Then its a gam...

Anonymous
stephan

And it's so slow and most of the time it does not log in

Product
Capital One 360 Website
#1104099
Reply to reviews