Product: Capital One 360 Checking Account Clear all filters (17 of 17 reviews match)
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My wife opened a Capital One 360 account last fall with the deposit of two checks. We then only looked at the account through their online mobile app, which we were able to access without problem. Then a week ago, needing to transfer money from the account, we were...
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Anonymous
Tina

Their telling me the same thing about the reversal.. Ive been trying to get $6,000 from them but they keep saying its not up to them to release the funds.. I ended up contacti...

1.0
Product
Capital One 360 Checking Account
#1205303
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It is 11:40 PM here in AZ.I logged onto my checking account. I clicked on Pay Bills, expecting to get the bill pay grid. Instead a box popped up with message "OOPs we've hit a snag trying to retrieve your account information details, but we're working on it. Try again...
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1.5
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Capital One 360 Checking Account
#1175891
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I have done business with Capital One for years.I put most of my money in their 360 account and had my new vehicle payment coming directly from my 360 savings account. I went to Capital One bank asking questions, thinking there was a problem with some missing funds...
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Anonymous
SMH

For a business to go to that extreme of a measure, you had to of really been acting a fool.

1.0
Product
Capital One 360 Checking Account
I liked
  • Youre joking right
I didn't like
  • Employees
  • Dont care what they do to a customer
#1134859
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They closed my account with funds. They transfer me to a department that is suppose to mail me a check . But they don't answer or respond to emails .
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Anonymous
Anonymous

I am having the same issue since July I have $4720 in the account and I cannot access it they keep telling me that the department cannot be call directly into I don’t know wha...

1.0
Product
Capital One 360 Checking Account
#1073953
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Capital One 360 - Just opened an account, already regretting it.
I recently opened a Capital One 360 checking account, since it seemed like a good fit for me. Debit card, no fees for letting a bank invest my money to enrich themselves, online services, and being able to cash my checks from home. I opened the account with no issues,...
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Anonymous
Neb

I can agree. I just opened an account with Capital One . A 360 checking account. Everything seemed ok at first. Filled out all the required info and received username and pass...

Anonymous
Anonymous

Automated service does not mean 24/7 service. Stop the false advertising.

1.0
Product
Capital One 360 Checking Account
I liked
  • Youre joking right
I didn't like
  • How is this even legal
  • Inviting me to give them money
  • Then taking it away from me
#1073589
Reply to reviews

They miss managed my account They thought $400 would never get paid.when i was paying monthy of $30 a month for as debit card. they did ask for an increase of an extra 100 .00 i did that once they claim that they cant reach me by email thats false,why would they want...
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2.0
Product
Capital One 360 Checking Account
I didn't like
  • Dont care what they do to a customer
#1073281
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Capital One 360 - Capital 1 ripped me off

Capital one cashed & deposited my check over ther capture app. Then would not release my funds too me. Claiming they do not want too do business wit me. So my money just sets there n my account i made wit them prior too this whole cash/steal my funds episode. Friggen is not cool @ all. What do i do? Its *** & im angry!
1.0
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Product
Capital One 360 Checking Account
#1040222
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Tried to open a CD account with Capital One Bank.I was told that if this a Joint Account both owners need be be verified by the Bank before the account could be opened or money deposited. My wife and I both have a Joint checking account with Suntrust Bank and Credit...
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1.5
Product
Capital One 360 Checking Account
I didn't like
  • Wasting time
  • Employees
  • Nasty cust service in security
#1028136
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I originally was an ING Direct customer and became a CO360 customer after the merger.Everything was great for the entire experience, until today. Five days ago I lowered my checking account balance to $100 & my savings account balances to $0, and put everything else...
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Product
Capital One 360 Checking Account
#1017605
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I would like to start a class action lawsuit against Capital One 360. They can't keep closing peoples accounts for running their business or taking care of their families without letting them know what is going on. I don't understand. Even customer service is not made...
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1.6
Product
Capital One 360 Checking Account
I liked
  • Ease of website
I didn't like
  • Nasty cust service in security
  • Dishonesty
  • Employees
#993590
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