Product: Capital One 360 Checking Account Clear all filters (0 of 27 reviews match)
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I was selling furniture online a person made an offer I accepted. The person sent a cashier's check which to me is guaranteed funds. I tried to find the bank its drawn on but it was not local so I deposit the check in my Capital One 360 account. Guess there is an issue...
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1.0
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Capital One 360 Checking Account
#1428843
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Capital One 360 - Locked up $4k today after closing my account

Capital one 360 just froze my checling and savings account w $4k and I have to wait now for an investigator to be put on the account and then wait 45 days to see if investigator will give me my money. No notice. No explanation They have every penny I own now locked up. I have sent an email to my Atty.
1.0
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Capital One 360 Checking Account
#1412078
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I have managed to book several legs of a trip, but when it came time to book the last leg, my card kept getting declined. Keep in mind I am in Albania and I tried calling customer service, but when I did the first person said it would probably go through the next...
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Capital One 360 Checking Account
#1366667
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Open the capital one 360 check acct. about month ago. Want open a jiont acct. But you have to open a individual acct. First then add a person, the program is not working as suppose to do, so call the customer services 3 times, each time give me different way to handle....
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2.3
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Capital One 360 Checking Account
#1319217
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I deposited a payroll check via mobile scan. Shortly after my debit card started declining. There were funds prior to my check deposit. I called CS and was forwarded to the Security department. I was asked about the nature of the check and how long I worked for the...
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Ruth507

I had the same exact thing happen to me today. Securities never returned my call. Kept getting the run around. I went into the bank(just a regular Capital One Bank) and they s...

1.0
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Capital One 360 Checking Account
#1294318
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Had Capital One 360 in always good standing. Out of blue got an email that as of today my account is closed. All pending payments and transfers were cancelled. No prior notifications, no reason why. So not trustworthy bank, they can dump you at any time. awful service...
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Anonymous

As a follow up, a few days ago Capital One also closed my Kohls account which was established in 2006. And they finally gave a reason:"We have observed activity on past and pr...

Anonymous
Ruth507

My account was just closed today with no warning at all. They froze my acct earlier and told me to call them back. When I did they would not answer and I kept being sent to vo...

1.0
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Capital One 360 Checking Account
I liked
  • Conveince of having online banking
I didn't like
  • Closing my good standing account for no reason and immediately
#1280360
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Capital One 360 - New website horrible

I keep getting “We hit a snag” pop up when I try to log in. Message them the site is down and they write back, we have no reports of website being down. I sent them a print screen of that stupid pop up and hear nothing. Worst site ever, bring back ING Direct. They knew how to run an online bank. I’m done with Capital One
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Capital One 360 Checking Account
#1271868
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Capital One 360 - Please release my Money

Capital One 360 - Please release my Money
Last year precisely around July a wire transfer was made into my account from a trusted friend. Then suddenly I tried to access the cash in my account then my account have been blocked I have called endlessly and not response. This is about 10month the funny and annoying thing is that capital one keeps adding about 3$ monthly but yet to realease my cash!
1.0
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Capital One 360 Checking Account
#1267011
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When I call to find out why wouldn't the bank cover the $4 and notify me to add the additional money, the only answer the was given was that the service I signed up for is not GUARANTEED. Oh and to add to the worst customer service experience, the payment was returned on May 4th, but I didn't receive notification until May 8th. Capital One 360...
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1.0
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Capital One 360 Checking Account
I liked
  • Youre joking right
I didn't like
  • Dont care what they do to a customer
#1252149
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I have available over 30 grand in my account capital denied me my money today through atm 360 cafe , said since I deposited the money last Monday that would not be able to get an increase at the atm machine until tomorrow. I called before i went to the cafe and spoke...
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1.2
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Capital One 360 Checking Account
#1244748
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