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CapitalOne has changed their web design for the 360 customers - and has convoluted simple transactions to requiring 5-6 clicks - terrible, terrible, terrible interface to use. Four tiles that require me to burrow into each account to download information, why not keep...
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1.0
#1130108
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I attempted to access my checking account online today, Capitol One 360's "new" website login prompted me to verify my information - including a new requirement to verify my annual income! There was no way to skip this step. I do not have any loans or credit lines with...
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#1127753
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So, I've raved about my C1/360 acct and even recommended it to others. Then today, probably the most important business day of the year for me, I recieved a rather large check from a client that I was relying on to fund a major purchase. Lo and behold, my account has...
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1.0
#1123715
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Capital One 360 - Worst bank ever .

Capital One 360
#1073953
1.0
Details
They closed my account with funds. They transfer me to a department that is suppose to mail me a check . But they don't answer or respond to emails .
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Capital One 360 - Review in Banks category

Capital One 360
#1073320
I was charged with 109,16 to sees candies when i called the bank and told them that charge was a fraud while it was steal pending you went ahead and payed it
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Capital One 360 - Misleading acct.info for a credit card.

Capital One 360
#1067916
1.0
Details
I was approved on June 26th,2017,and now there saying there is a investigation on all accts.and restricted the card again after taking the restriction off yesterday,now it's on my credit..
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Capital One 360 - I was not happy

Capital One 360
#1059998
I was not happy with C1360 but now i am they sent me a check for the full amount of a check they cashed & refused too release funds since April of 2017. So im happy too have whats rightfully mine & i too am so happy too say ty c1360. So happy too not b tied too them n anywy. But they did the right thing by releasing my monies bk too me
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I had a checking account with capital one 360 about a year ago. Since at the time i was self imployed and recieving personal checks from people i did work for, i used my C1/360 account to deposit those checks. Now from wat my account statements had said, i should have...
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1.6
#1120935
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I don't usually take the time to write reviews, but this "update" of the new Capital one online banking is so bad, I felt compelled to share. After spending 20 minutes looking over the website just to find a place to share feedback, none could be found. They have...
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Anonymous
Michelle

I totally agree! I can’t find a way to get to open up a new savings account. It’s the most frustrating and poorly designed website I’ve encountered!!!

3.0
#1116182
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If anyone has 360 from Capital One, you've seen the changes on the website if you They wanted to make it look more like the app is what I was told by a rep at Capital One. They're incredibly nice over the phone and help as much as they can, so I cannot fault the reps...
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Anonymous
rseal

Having the "upcoming payments" horizontally at the top of the screen makes absolutely no sense. I used to be able to total the payments in my head (why they don't offer this i...

4.5
I liked
  • Creativity
#1112332
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They changed the website and didn't tell us. It now looks like something a five-year-old would like to play with, not something for adults to use. Apparently it was changed so that mobile app users could have more ease of use, but I like being able to look at...
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Anonymous
RedSlate26

Site Redesign is the worst.....everything is buried 3 menus deep. Ugh.

Anonymous
Jim

I used to love capital one 360 for savings account, but the site re-design is the worst I've ever seen. I can't believe they have kept it this long, there's nothing but bad r...

#1104989
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Will not allow you to search for specific transactions over a certain period of time. You can only open up 1 month at a time and where you noted a memo for any transactions you have to separately open up a pictured icon to see what the memo was. Such bull. It is...
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Anonymous
gk

Yes, time to close the account. I had a low opinion of Capital One prior to now, but since the site essentially maintained the ING format, I stuck with it, despite the plummet...

Anonymous
Larry

Don't Forget that the ability to remotely deposit/upload a check via a PC/Mac has disappeared too. I do my banking in my home office with my flatbed scanner -- not on my phon...

#1104099
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We are a long time credit card client of Capital One. Unfortunately, Capital One allowed some unknown fraudster to add her name to our account as an "additional authorized user" without contacting us first to confirm this was acceptable! From what we can tell, the...
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#1101266
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I was with ING for a very long time, and now it's Capital One 360. Not terribly impressed, and the new website revision is awful. Can't search for specific transactions as always did before (try looking for a deposit from 3 months earlier and you end up scrolling down...
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Anonymous
Michelle

I completely agree- looking for a new bank now, fed up with the changes at CapitalOne

1.5
#1100019
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