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They changed the website and didn't tell us. It now looks like something a five-year-old would like to play with, not something for adults to use. Apparently it was changed so that mobile app users could have more ease of use, but I like being able to look at...
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#1104989
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Will not allow you to search for specific transactions over a certain period of time. You can only open up 1 month at a time and where you noted a memo for any transactions you have to separately open up a pictured icon to see what the memo was. Such bull. It is...
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Anonymous
Larry

Don't Forget that the ability to remotely deposit/upload a check via a PC/Mac has disappeared too. I do my banking in my home office with my flatbed scanner -- not on my phon...

Anonymous
Anonymous

Guess you should stop complaining and close account (:

#1104099
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We are a long time credit card client of Capital One. Unfortunately, Capital One allowed some unknown fraudster to add her name to our account as an "additional authorized user" without contacting us first to confirm this was acceptable! From what we can tell, the...
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#1101266
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Capital One 360 - Worst bank ever .

Capital One 360
#1073953
1.0
Details
They closed my account with funds. They transfer me to a department that is suppose to mail me a check . But they don't answer or respond to emails .
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Capital One 360 - Review in Banks category

Capital One 360
#1073320
I was charged with 109,16 to sees candies when i called the bank and told them that charge was a fraud while it was steal pending you went ahead and payed it
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Capital One 360 - Misleading acct.info for a credit card.

Capital One 360
#1067916
1.0
Details
I was approved on June 26th,2017,and now there saying there is a investigation on all accts.and restricted the card again after taking the restriction off yesterday,now it's on my credit..
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Capital One 360 - I was not happy

Capital One 360
#1059998
I was not happy with C1360 but now i am they sent me a check for the full amount of a check they cashed & refused too release funds since April of 2017. So im happy too have whats rightfully mine & i too am so happy too say ty c1360. So happy too not b tied too them n anywy. But they did the right thing by releasing my monies bk too me
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I was with ING for a very long time, and now it's Capital One 360. Not terribly impressed, and the new website revision is awful. Can't search for specific transactions as always did before (try looking for a deposit from 3 months earlier and you end up scrolling down...
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1.5
#1100019
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Have had a Cap One 360 account since it was ING Direct (in other words, for years). Website was wonderful, but the recently revamped website is awful. You can no longer update a scheduled transfer of money from one account to another. For example, you get a big bill...
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Anonymous
pissedoff

Totally agree. Cap One 360 was built upon the solid ING direct website. Their new website really sucks and is not even fully operational since most of the links take you bac...

2.0
#1098629
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I have had my CapitalOne 360 account for a while now and it always seems like there's something wrong with my account. First, it was my email which has been the same for the past few years. They wanted me to update it and apparently saying "It's the same email you've...
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1.2
#1094171
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I open an 360 account 3 months ago. The close out the account and said it was excessive withdraws. My account had a remaining balance of $500.38. They tell me that it will arrive in the mail in 7-10 business day.. It now over 4 weeks and i still have receive my funds....
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1.0
#1077091
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Capital One 360 - Just opened an account, already regretting it.
I recently opened a Capital One 360 checking account, since it seemed like a good fit for me. Debit card, no fees for letting a bank invest my money to enrich themselves, online services, and being able to cash my checks from home. I opened the account with no issues,...
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Anonymous
screwedbycapitalone

So I've filed complaints with Consumer Affairs and the BBB back around the beginning of the month. No response from Capital One to either. On the 22nd I filed a complaint wi...

Anonymous
screwedbycapitalone

I got a voicemail at 10AM, despite telling Capital One numerous times that I work from 8AM to 5PM and cannot answer calls during that time period. I figure that shouldn't be ...

1.0
I liked
  • Youre joking right
I didn't like
  • Then taking it away from me
  • How is this even legal
  • Inviting me to give them money
#1073589
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They miss managed my account They thought $400 would never get paid. when i was paying monthy of $30 a month for as debit card. they did ask for an increase of an extra 100 .00 i did that once they claim that they cant reach me by email thats false,why would they want...
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2.0
I didn't like
  • Dont care what they do to a customer
#1073281
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India reps - stating there names are really Vin, Vinny, Mark and Mack -no translation, scripted lines, no management to xfr to, and lots of lies and confusion = the "specialists" advised me my card was fine - never missed a payment, and were contrary to my info,...
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#1070373
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